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Home based remote receptionist jobs
Virtual receptionist is another popular work-from-home job opportunity.
If you’re looking to make extra money or work online, this may be a gig for you.
Companies in spaces like law, medical, sales and travel make use of remote receptionists for administrative duties.
Generally, virtual receptionists work from home or from another remote location on a 24/7 basis.
They may answer calls or web chats after hours or mid-day hours for a client.
Remote duties may include answering calls, making appointments, setting up meetings and helping customers.
Online receptionists can work part-time or full time with flexible schedules.
For some companies it is important that the remote receptionist sounds just like their in-house staff. Businesses are hiring more and more remote receptionists for convenience and on time communications.
Some of the more sought after jobs include; virtual travel receptionist, virtual medical receptionists, part-time receptionists and Tech virtual receptionist.
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Skills Required for Virtual Receptionists
These are the basic skills required for a remote receptionist.
- Computer skills – as a virtual receptionist working from home or remotely, a computer is a basic tool to do the job.
- Customer service skills – must be able to answer customers questions and requests.
- Administrative/organizational skills – able to set hours according to clients requirements, work under no supervision and prioritize tasks.
- Typing – some remote receptionist jobs require typing.
- Ability to use task management tools and communication software.
- Generally, a High School diploma is required.
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Tasks Virtual Receptionists Perform
- Write and send emails
- Use management tools to complete tasks
- Plan meetings
- Answer phone calls – live operator
- Answer web chats
- Quickly pass on communications to clients.
- Schedule appointments
- Coordinate with other companies’s departments
- Sign and distribute documents
- Participate in virtual meetings
- Have a home phone system
Work from Home Virtual Receptionists Salary
How much does a remote receptionist make?
According to Glassdoor, the average virtual receptionist annual salary is around $27,000. This level however depends on the companies you work for. Hourly salary are between $10-$17.
Ways to Find Remote Receptionist Jobs
The best ways to find and apply for remote work from home receptionists is thru the internet.
Companies that hire virtual receptionists usually outsource the hiring process to specialized Human Resource businesses (providers) and to job boards. Very rarely, will businesses hire online receptionists directly.
So, your best chances to get these positions is by getting your resume ready, setting up a profile and applying for work with these companies.
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Best Virtual Receptionists Jobs
This is one of the leading providers of virtual receptionist jobs. The company used to be called Answer 1. This provider has Mobile App and Desktop versions to manage remote receptionists tasks.
Nexa provides virtual receptionist on a 365/24/7 basis to its clients. The receptionists are trained and placed into industry specialized teams.
Receptionists from Nexa answer calls, manage sale leads and schedule appointments.
This provider of online remote receptionists is an established company servicing specific niches. These niches include real estate, law and accounting.
Abby connect has a proprietary receptionist training program focusing on business and clients relationships. This include providing friendly and professional receptionist staff.
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This provider is located in Illinois, USA and is part of TeleServices Direct.
The company hires call center agents who responds to sale leads, provide customer service and work as virtual receptionists.
Live Voice receptionists convert calls into qualified leads for the clients.
AnswerNet provides remote call center services for businesses. These businesses include various industries, including financial services, real estate operations, pharmaceuticals and insurance companies. This provider operates 28 locations in North America.
Conversational is one of the top-rated virtual receptionist provider in North America.
For the last 14 years, Conversational has provided businesses with professional answering services to ensure their clients are satisfied.
This provider works with a variety of businesses, including lawyers, accountants, small businesses, real estate agencies, medical and insurance companies.
This company has been in operation for more than 20 years in the United States. This provider specializes in helping small businesses, freelancers and entrepreneurs looking for daytime call management.
This is an answering service provider with 50 US locations. It hires live agents for getting customer information and sending messages to companies not having staff to handle their own calls.
Other virtual receptionist providers worth mentioning include; AnswerFirst, Intelligent Office and Contact Communications.
This is a freelancers job site where you can open an account and post your services. Many virtual assistants and virtual receptionists offer their services thru UpWork.
You set your own rate and the type of service you offer such as, call handling, data entry, email handling, scheduling, customer service and others.
Setting up your virtual assistant services on UpWork is like running your own business. The majority of the payments on this site are handled via Paypal.
FlexJob – Job Board
This is a job board which lists many virtual jobs, including receptionists and assistants. A number of industries and businesses are represented as clients.
The jobs listed here have’ve been pre-screen, so it’s less likely that you deal with non legitimate sources.
These are some of the providers of virtual or remote receptionist jobs. Most of these jobs require a High School diploma and that you have a home telephone system.
These jobs require that you set up a profile, which most of the time is free of charge.
As with any other form of online job, be aware of scams. Check the companies out by visiting the Better Business Bureau or search for reviews online.
9 Ways to find work from home virtual receptionist jobs
- Abby Connect
- Live Voice
- Answer Net
- Advantage Answering Plus
- Answer America